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Deliveries
In most cases we deliver all orders with our own fleet of vehicles, by doing this we can ensure that your order arrives in good condition and on time. We do ask that if the order is over a certain weight that one person is available on site to assist us with the delivery. Due to the low cost of our products and the rising price of transport we operate a zonal system based on counties as shown below.
We can deliver anywhere in Ireland or Northern Ireland however due to the vast combinations of sizes and weights of the products we sell, and also the distances involved, we are unable to offer a standard delivery charge across all of Ireland. Delivery costs have been provided where possible and we are happy to give you a quote for counties outside the priced delivery area.
We can however deliver carpet and flooring throughout Ireland to any business address for €50 per carpet roll or pallet. If this is an option for you please contact us before placing your order and we can inform you of the details.
Delivery Charges
| County | Price |
|---|---|
| Louth | Free |
| Down | €50 |
| Armagh | €50 |
| Monaghan | €50 |
| Cavan | €50 |
| Meath | €50 |
| Dublin | €50 |
| Other Counties | Contact Us |
For counties outside the above areas please contact us prior to ordering and we will be able to give you a quote. You can place the order and arrange collection or delivery afterwards if you wish.
From Order to Delivery.
Please bear in mind that some of the products that are sold on this site are not stock items with Franks Carpets. In general most items that we do not stock will be with us within 10 to 12 working days from order, unless the product is out of stock with the manufacturer. If this is the case we will contact you immediately to inform you of the time frame for expected dispatch.
Once we have received your order we will contact you within 2 working days and advise on an expected dispatch date.
We can only deliver carpets and flooring to ground floors and must be informed of any parking restrictions and access problems when a representative contacts you on confirmation of the order.
We will contact you on the day before delivery to confirm the delivery and also that you will be there to sign for the delivery. Whilst every care is taken when delivering, if you ask us to bring products into your home we take no responsibility for any damage that may occur. This includes but is not limited to marking door frames, floors and walls. It is advisable that you protect your floor and carpeting with suitable coverings.
Please also inspect your goods immediately on delivery before signing the delivery note. No claims with regard to damage/incorrect items will be accepted after the courier has left the delivery address unless signed for as damaged/incorrect items on the delivery note.
When opening your new carpet please be aware that when carpets are stored in warehouse racks and during delivery, they are subject to considerable and sustained pressure. As a result, crush lines may be visible when the carpet is first unrolled and may be more noticeable in lighter, open ground shades. Often at the end of the carpet were it touches the cardboard pole in which it is wrapped, the pile may be crushed for approximately 12 inches and can appear as a band across the carpet. These bands will disappear as the carpet settles into its new environment and as the pile is flexed through normal use and vacuum cleaning.
Carpet Fitting
In general we fit carpets in our local area (Within 60 mile) but we can arrange fitting throughout Ireland and Northern Ireland depending on the size and nature of the fitting required. Feel free to contact us about fitting your carpet and we can advise you as to whether this is possible.
Conversion
Convert feet and/or inches into metres:
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